Cookies and Privacy Policy

Who We Are

We are Vintage Trains Charitable Trust our address is:

Vintage Trains Limited
670 Warwick Road
Tyseley
Birmingham
B11 2HL

Your Personal Data

We respect the privacy concerns of our customers and other visitors to our website. We understand that we are responsible for Personal Information under our control. By visiting vintagetrainsevents.co.uk, you are accepting the practices described in this Privacy Policy.

Information We Collect

For each visitor to this website, our web server automatically recognises non-individual data only, but not Personal Information (wherever possible). We use this information to optimise the site and to diagnose problems.

If you book an entry ticket to one of our events online, your purchase will be processed by our trusted third-party partner, TicketSource. You may review their privacy policy here and their terms and conditions here. We do not capture or store any personal information on vintagetrainsevents.co.uk. We do not store or have access to any credit or debit card details provided for payment to TicketSource.

How We Use This Information

Contact details collected by TicketSource and passed to us are used to:

  • Manage ticketing for the event
  • Dispute resolution
  • Customer service
  • Notification of any changes to the event
  • Sales campaigns and demographic analysis

Web Analytics

In order to serve you better, we use web analytics services including Google Analytics to help analyse the use of our website. These tools use cookies to collect and generate information about your visits to our site (including your IP address) that is transmitted to their servers in an anonymous form for processing. We study patterns of website activity so we can improve the experience of visitors to our site.

The use of these tools does not allow us or our analytics service providers to identify individuals.

We have also implemented some features of Google’s Display Advertising functionality including Remarketing and Google Analytics Demographics and Interest Reporting. We and third-party vendors, including Google, use both first-party cookies and third-party cookies together to report ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to this site.

You can opt-out of analytics activity by setting your browser to notify you when a cookie is sent and block analytics cookies if desired. Please consult your browser’s Help Menu for instructions. Visiting vintagetrainsevents.co.uk with analytics cookies disabled will have no significant impact on your experience.

Google currently offers a free Google Analytics opt-out tool for Internet Explorer (versions 7 – 10), Google Chrome (4.x and higher), and Mozilla Firefox (3.5 and higher).

All about cookies

We use cookies to help provide you with the best experience from our website. Without them, our website might not work perfectly for you.

We think they’re a good idea, but it’s up to you whether you allow them or not.

What are cookies?

Cookies are small text files saved to your computer when you visit websites. Our cookies don’t contain any personal data and are used only on vintagetrainsevents.co.uk.

If you decide you don’t want cookies, you’ll need to block them in your browser settings.

Cookies: It’s your choice

Why should I allow cookies?

We use cookies to enable the normal operation of the site. For example, we use cookies for the following things:

  • remembering choices you have made during your visit
  • analytics to help us improve the site

We do not collect, store or process any personal or individual user identifiable information using cookies.

What if I block cookies?

If you decide to block cookies, you won’t get the best experience from our site. Some features may not work at all and others may be limited.

Remember, cookies do not store any personal information, but if you still really want to block cookies, follow the instructions below for your browser.

How can I block or allow cookies?

Google Chrome

  1. Click on the Settings cog icon (top right).
  2. Click on Internet Options.
  3. Click on Privacy and choose your options.
  4. Click Apply and then OK.

Firefox

  1. Click tools from the main task bar, then options.
  2. Click the Privacy tab.
  3. Choose the settings you want.
  4. Click OK.

Safari

  1. Click on the Settings cog icon (top right).
  2. Click on Internet Options.
  3. Click on Privacy and choose your options.
  4. Click Apply and then OK.

Internet Explorer

  1. Click on the Settings cog icon (top right).
  2. Click on Internet Options.
  3. Click on Privacy and choose your options.
  4. Click Apply and then OK.

IOS

  1. From the homescreen, choose Settings.
  2. Select Safari.
  3. Click Accept Cookies.
  4. Choose your preferred settings.

Android

  1. Start the browser application.
  2. Click the Menu button.
  3. Select the More option, then Settings.
  4. Tick or clear Accept cookies.